Customer Service

We at Race Plate Marketing, LLC hope that your experience with our website is pleasant and trouble-free. We are very interested in your feedback and assistance with any issues that may arise. Please feel free to contact us at raceplates@raceplates.com or by phone at (304) 598-9007.

Office Hours: Monday-Friday 8:00 AM to 4:00 PM EST.
Mailing Address: P.O. Box 908, Morgantown, WV, 26505

Our Race Plates product is unique in design and the flexibility to personalize the plates. We would appreciate any input you may have on the product or other products you would like to see added to our selection. Let us know your opinion on our Race Plate collection.

Shipping Statement

When can I expect to receive my new Race Plates?
For standard Race Plates, you can expect to receive your order in 3-5 working days.

Returns

We are confident that there is no better souvenir license plate product on the market and guarantee your satisfaction. If for any reason you are not satisfied with your purchase, you may return it for a full refund within 30 days of receipt. This policy applies to all standard Race Plate products.

Privacy and Security

Race Plate Marketing, LLC is committed to protecting your privacy. Any information we collect will only be used to process orders, provide support or service, and assist in the resolution or diagnosis of questions or problems.

We will never disclose to an unaffiliated third party the following information:

(i) the files or materials residing on Race Plate Marketing, LLC's storage devices or its shared server computer that are not otherwise viewable from the Web; or
(ii) your name, address, phone number, credit card number, debit card number, banking information, electronic funds transfer information, e-mail or alias email address, or other specific personal identifying information, unless you provide express written permission in advance.

Be aware that Race Plate Marketing, LLC may disclose any or all of the foregoing if requested by any governmental or law enforcement agency, or directed to do so by a search warrant or court order. Race Plates Marketing, LLC maintains a policy of cooperation with governmental and law enforcement agencies. In the event that any governmental or law enforcement agencies make an allegation that you are engaged in unlawful activities through the use of the HOSTING SERVICE or the SOFTWARE PRODUCT, Race Plate Marketing, LLC reserves the right, in its sole discretion, to take any action it deems necessary or appropriate under the circumstances. You hereby consent to the release of any of the above information without notice should Race Plate Marketing, LLC deem it necessary and appropriate under the circumstances.